Every dispute, organized from the start.
Organize order records, tracking details, customer messages, and supporting evidence into one submission-ready packet before the deadline.
No credit card required.
Open disputes
Northwind Goods
Product not received
Duplicate charge
Subscription canceled
See the real workflow
Every dispute, its readiness score, and its checklist — at a glance.
Open disputes
3 activeProduct not received
CB-2026-1042
Duplicate charge
CB-2026-1039
Subscription canceled
CB-2026-1031
CB-2026-1042
Product not received
Due in 18 days
- Tracking number
- Delivery confirmation
- Order receipt
- Customer communications
Why merchants use it
Fighting a chargeback usually means racing scattered records against a hard deadline.
Evidence is everywhere but here
Order records in one tool, tracking in another, screenshots and emails scattered across your inbox. Disputivo pulls it all into one place, organized by dispute.
Deadlines don't wait
Card networks give you a narrow window, and it's easy to lose track. A visible readiness score shows what's left long before it's due.
No more guessing what's missing
It's easy to submit a packet and only realize later something was missing. Each dispute reason gets its own checklist, so nothing slips through.
How it works
Three steps from a new dispute to a submission-ready packet.
Log the dispute
Enter the dispute reason, amount, deadline, and basic transaction details.
Dispute reason
Product not received
Response due
Aug 20, 2026
Add and organize evidence
Follow the tailored checklist, upload supporting files, and see the readiness score update.
- Tracking number
- Delivery confirmation
- Customer communications
Generate the packet
Create one organized PDF containing the checklist, timeline, response, and evidence.
CB-2026-1042.pdf
4 pages · ready to submit
Features & benefits
What Disputivo does for you.
Reason-specific checklists
Each dispute reason receives a checklist tailored to the evidence commonly required.
→Merchants know what to collect instead of guessing.
Readiness scoring
A transparent score updates as evidence is completed.
→Merchants can immediately see what is ready and what still needs attention.
Evidence organization
Files, order records, tracking details, customer messages, and policies stay organized by dispute.
→No more searching across several platforms when a deadline is approaching.
Deadline tracking
Important response dates remain visible throughout the workflow.
→Merchants are less likely to lose track of submission deadlines.
Chronological timeline
Order, delivery, communication, and dispute events are placed into a clear timeline.
→The final response is easier to understand and review.
One-click evidence packets
The checklist, timeline, response, and uploaded evidence are merged into one professional PDF.
→The merchant receives one organized, submission-ready packet instead of a folder of random attachments.
Start organizing your first dispute today.
Free to sign up. No credit card required.
The centerpiece feature
Know what's ready—and what's missing.
Your readiness score reflects how complete the evidence checklist is for that dispute reason. Every completed item is visible, and every missing item is clearly identified — it's a measure of checklist completeness, not a prediction of whether you'll win.
Product not received · CB-2026-1042
Adding points (6)
- Tracking number
- Delivery confirmation
- Order receipt
Missing (2)
- Customer communications
- Refund policy
See it before you submit it
One organized packet. No folder of random attachments.
Every uploaded file, the full checklist, and the case timeline are merged into a single evidence packet — previewed in-app before you download it, so there are no surprises at submission time.
Evidence packet
CB-2026-1042
Northwind Goods
$184.50 · Visa ····4242 · Product not received
Checklist & evidence
- Tracking number
- Delivery confirmation
- Order receipt
- Customer communications
Timeline
- Order placedJul 18
- DeliveredJul 22
- Dispute openedAug 3
Draft response included
Your written response letter, merged in right after the summary page.
5 pages · checklist, timeline, response, and every attached file merged into one submission-ready PDF
Download sample packetHandled carefully
Your evidence is sensitive. It's treated that way.
Private by default
Evidence files are never public. Every one is served through a short-lived signed link, not a public URL.
Isolated by account
Row-level access control means your disputes are only ever visible to your own account — enforced at the database, not just the screen.
Nothing leaves your control
Disputivo doesn't share your evidence with the customer, the card network, or anyone else. You decide what gets submitted, and when.
Pricing
Start free. No credit card required.
Free
$0 / month
Unlimited disputes, full checklists, readiness scoring, and packet generation.
Create free accountNo credit card required.
Pro
Coming soonContact us
Direct Stripe, PayPal, and Shopify sync, plus shared team access — pricing announced when it's ready.
Get notifiedQuestions
What people ask before signing up.
Is this legal advice?
No. Disputivo provides administrative assistance to help you organize evidence — it is not legal or financial advice, and it does not guarantee any dispute outcome.
Does Disputivo process payments or file the dispute for me?
No. It organizes your evidence and generates a packet — submitting it to your payment processor or card network is still up to you.
What does the readiness score mean?
It reflects how complete your evidence checklist is for this dispute reason — not your odds of winning. It's meant to show what's missing, plainly.
Integrations
Built to work with the tools you already use.
Disputivo is being built to connect directly with the ecommerce platforms merchants already rely on. Future integrations will reduce manual work by importing dispute information automatically.
Stripe
Coming soonShopify
Coming soonPayPal
Coming soonWooCommerce
Coming soonSquare
Coming soonAmazon
Coming soonEtsy
Coming soonBuild your first evidence packet free.
Start organizing evidence for your first dispute in minutes.
No credit card required.